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Terms of Service

1. Overview:


1.1  This website is operated by Pressie Heaven.  Throughout the site the term “we”, “us” and “our” refers to Pressie Heaven.  We supply products to you,(“you” being the customer), whether these are goods, services or digital content.

1.2  It is very important to read these terms carefully before you access our site and before submitting any orders with us.

1.3  By accessing or using any part of the site, you are agreeing to be bound by these “Terms”, “Terms of Service”.  If you do not agree to all the terms, policies and notices stated here and within our website, you may not access this website or use its services.

1.4  These Terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and offers important information. 

1.5  By purchasing from this website you are purchasing from Pressie Heaven, a sole trader established in England & Wales, based in Churcham, Gloucestershire and you are accepting all of our information, tools and services available throughout the website and all of our policies and notices that are mentioned within or available throughout hyperlinks within.  They are applicable to not only customers, but contributors of content, vendors, merchants and browsers.

1.6  Our website is solely for the promotion of our products in the UK. Unfortunately we do not accept orders from addresses outside of the UK at present.

1.7  If you have a query relating to these terms, please contact us.

1.8  By reviewing this page/ these Terms, you are reviewing the very latest edition of these Terms.

1.9  Pressie Heaven reserves the right to update, change or replace these Terms by posting updates and/or changes to our website.  It is your responsibility to check in regularly and review the terms for any changes. By continuing to access the website following any changes made, including new products and features constitutes your acceptance to those changes.

1.10   If you place an order with Pressie Heaven, you are offering to purchase the goods within that order, and Pressie Heaven may or may not accept it, it is at Pressie Heaven’s sole discretion.



2. On-line Store terms

2.1  By agreeing to these Terms of Service, you represent that you are at least the age of 18 years old, or are under the supervision and permission of a parent or guardian to use this site. 


2.2  You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


2.3  You must not transmit any worms or virus or any code of a destructive nature.


2.4  A breach or violation or any of the Terms will result in an immediate termination of your services.


3. General conditions


3.1   We reserve the right to refuse service to anyone for any reason at any time.


3.2   You agree not to reproduce, sell, resell, duplicate, copy or exploit any portion of the Service, use of Services, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.


3.3   The headings used here in this agreement are included for convenience only and will not limit or otherwise affect these Terms,



4. Accuracy, completeness and timeliness of information


4.1   We are not responsible if information made available on this site is not accurate, current or complete.  The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timely sources of information.  Any reliance on the material on this site is at your own risk.

4.2   This site may contain certain historical information.  Historical information, necessarily, is not current and is provided for reference only.  We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.  You agree that it is your responsibility to monitor changes to the site.


5. Modifications to the service and prices

5.1   Prices for our products are subject to change without notice.

5.2   We reserve the right to modify or discontinue the service (or any part or content thereof) at any time, without notice at any time.

5.3   We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the service.


6. Products or services (if applicable)

6.1   Certain products or services maybe available exclusively online through the website.  These products/services may have limited quantities and are subject to return or exchange only according to our Returns Policy.

6.2   We make every effort to display as accurately as possible the colours and images of our products which appear in our store.  We cannot guarantee that your computer monitor/phone display of any colour will be accurate.

6.3   We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction We may exercise this right on a case by case basis.  We reserve the right to limit quantities of any product or services that we offer. 

6.4   All product pricing and descriptions are subject to change without notice at any time, at our sole discretion.

6.5   We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

6.6   We do not warrant that the quality of any products or services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


7.Accuracy of Billing and account information

7.1   We reserve the right to refuse any order you place with us. 

7.2   We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. 

7.3   These restriction may include orders placed by/or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address/phone number provided at the time the order was made. 

7.4   In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided by at the time the order was placed.

7.5   Accepted orders will have an order number assigned and this will be communicated to you. It will help both parties, if you tell us the order number should the need arise for you to contact us regarding it.

7.6   Once we have accepted an order and you have the order number, this forms a contract between us.

7.7   Our expected delivery times and costs are communicated in the Shipping/Returns & Exchange Policy Please review our Shipping /Returns & Exchange Policy before ordering 

7.8   Our shipments are sent via Royal Mail (48 hour tracked)

7.9   If the courier has been unable to deliver the goods because no one is available to take delivery and the products cannot be posted through your letterbox, our parcel provider will, if you have specified a designated safe place to leave the parcel, they will leave the parcel at this location or leave you a note of how to rearrange delivery / collect the parcel at a local depot.

7.10   If you do not collect the products from us as arranged, or if, after a failed delivery you do not re-arrange delivery or collect them from a delivery deport, we will contact you for further instructions and may charge you a restocking charge and any delivery costs.  If, despite reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract.

7.11   A product, which is goods will be your responsibility from the time we deliver the product to the address you gave us or you collected it from.

7.12   You own a product which are goods once we have received payment in full.

7.13   We reserve the right to limit or prohibit orders that, we perceive in our sole judgement, appear to be placed by dealers, resellers or distributors.

7.14   You agree to provide complete, current and accurate purchase and account information for all purchases made at our store.

7.15   You agree to promptly update your account information, including credit card numbers and expiry dates and email addresses in order that we can complete your transaction and contact you as needed.



8. Rights to end the contract

8.1   Your rights to end the contract  will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:

(a) If what you have bought is faulty or misdescribed, you may have legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back).

(b) If you want to end the contract because of something we have done or have told you were going to do.

(c) If you have just changed your mind about the product, you may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of goods.


9. How to cancel orders with us (including if you have changed your mind)

9.1   To end the contract with us, please let us know by doing the following;

(a)Phone or email: Call customer service on 0333 050 9050 or email us at Provide us with your name, order number and where available your phone number and email address

9.2   If you cancel your order for any reason after products have been dispatched to you, or you have received them, you must return them to us. 

9.3   You must post them back to us using an address we will provide, and you are responsible for ensuring the items reach us back in their original condition.

9.4   If you are exercising your right to change your mind you must send the goods within 14 days of notifying us you want to make a return.

9.5   We will pay the costs of return:

(a) If the products are faulty or misdescribed;

(b) In all other circumstances, you must pay the cost of return.

9.6   We will refund you the price paid for the products and delivery costs by the method you used for payment.  However, we may make deductions from the price, as described below:

9.7   If you are exercising your right to change your mind, we may reduce your refund price (excluding delivery costs) should any damage have occurred to the products up on inspection to reflect any reductions in the value of the goods.

9.8   We will make any refunds due to you as soon as possible.  If you are exercising your right to change your mind then:

(a) Your refund will be made within 14 days from the day on which we receive the product back from you.

10. Optional tools

10.1   We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

10.2   You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.  We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

10.3   Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

10.4   We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources).  Such new features and/or services shall also be subject to our Terms of Service


11. Third-party links

11.1   Certain content, products and services available via our Service may include materials from third parties.

11.2   Third-party links on this site, may direct you to a third-party websites that are not affiliated with us.  We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

11.3   We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.  Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third-party.


12. User comments, feedback and other submissions

12.1   If, at our request, you send specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans or other material, whether online, by email, by postal mail, or otherwise (collectively ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. 

12.2   We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

12.3   We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property of these Terms of Service.

12.4   You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. 

12.5   You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in anyway affect the operation of the Service or any related website. 

12.6   You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. 

12.7   You are solely responsible for any comments you make and their accuracy. 

12.8   We take no responsibility and assume no liability for any comments posted by you or any third-party.


13. Errors, inaccuracies and omissions

13.1   Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, products shipping charges, transit times and availability.  We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted an order).

13.2   We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.  No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


14. Prohibited uses

14.1   In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

14.2   We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


15. Disclaimer of warranties; limitation of liability

15.1   We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

15.2   We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

15.3   You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

15.4   You expressly agree that your use of, or inability to use, the service is at your sole risk.

15.5   The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

15.6   In no case shall Pressie Heaven, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


16. Indemnification & Liability

16.1   You agree to indemnify, defend and hold harmless Pressie Heaven  and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


16.2   If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms of service or our failing to use reasonable care and skill.


16.3   We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products and for defective products under the Consumer Protection Act 1987.


17. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

17.1   In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


18. Termination

18.1   The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

18.2   These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

18.3   If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


19. Entire agreement

19.1   The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

19.2   These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

19.3   Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


20. Governing Law

20.1   These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. 

20.2   These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.


21. Changes To Terms of Service

21.1   You can review the most current version of the Terms of Service at any time at this page.

21.2   We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

22. How we may use your personal information

22.1   We will only use your personal information as set out in our privacy policy

22.2   We will only give your personal information to third parties where you have consented for us to do so under the privacy policy or the law either requires or allows us to do so.


23. Other important terms

23.1   We may transfer our rights and obligations under these terms to another organisation.

23.2   You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

23.3   These terms of service is between you and us. No other person shall have any rights to enforce any of its terms.

23.4   Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

23.5   If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.


24. Contact Information

24.1   Questions about the Terms of Service should be sent to us at 


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